What is an ombudsman
An Ombudsman is a neutral authority that investigates and seeks solutions to issues. It is an old concept, originating in Sweden. Traditionally, the ombudsman is an employee of a public or private organization who investigates, reports on, and helps settle complaints. The goal of the City Ombudsman is to flip that concept by establishing an online platform to house the Ombudsman, which helps maintain impartiality and the ability to address issues citywide. Also, to train Cincinnatians with the tools to be their own ombudsmen (and women).
The City Ombudsman is not offering legal advice or advocacy. The City Ombudsman is a public employee, so issues must be reviewed for conflicts. The City Ombudsman is non-political and does not accept political issues, including support of political parties or candidates or disputes with elected officials or proposed legislation.