City Ombudsman

ABOUT

What is the City Ombudsman?

The City Ombudsman investigates Cincinnati quality-of-life issues. The City Ombudsman tackles issues that are important, but not critical -- mostly involving government agencies, including city, county and schools. Issues are chosen based on the interest to all readers. An inquiry can involve getting information, coaching and tips to solve your issue or even assistance with mediating an issue.

This blog is dedicated to solving your problems. No problem is too small, but some are too big. The City Ombudsman is a new concept using a digital platform to collect, solve issues and encourage all Cincinnatians to be an Ombudsman. Reader comments are encouraged to crowdsource solutions and highlight the knowledge of all Cincinnatians.

This blog is apolitical and takes the view than any problem can be investigated and solved in a nonpartisan way.

The City Ombudsman is a public employee, so the blog follows all political restrictions for State employees, which are also excellent guidelines for neutral digital Ombudsmen.

How to use the City Ombudsman?

To request help, please complete the online form to describe your issue. If your issue is selected for further investigation, the results will be published on the City Ombudsman blog. The process may include investigation and or coaching you to be your own Ombudsman.

Seeking help

Every Friday, we feature a reader’s description of a local problem or issue. The blog will feature your story of how you solved a local problem. Also, answer some of the questions, so we can get to know each other!

The Friday Ombudsman

Do you work for a government agency or another organization that had success working through an issue with a government agency? Click the “submit a story” link to share the experience with others and describe what made this particular issue a success. Or, share a great idea your agency is using to improve the quality of life of all Cincinnatians!

Submit a story

The purpose of this blog is to educate and inform. The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. Although we go to great lengths to make sure our information is accurate and useful, the City Ombudsman makes no guarantees concerning the accuracy, reliability and completeness of the information.

The purpose of this website is to promote broad consumer understanding and knowledge of various local government and quality of life topics. The advice, tips or recommendations provided are not intended to be a substitute for professional advice. The City Ombudsman is not an attorney, doctor, medical professional, health professional, tax professional, engineer, or any other professional related to the topics presented on the Blog. Always seek the advice of a qualified professional with any questions you may have regarding your specific issue. Most importantly, never disregard professional advice or delay in seeking it because of something you have read on this website.

The City Ombudsman does not recommend or endorse any specific companies, products, procedures, opinions or other information that may be mentioned on this website. Reliance on any information appearing on this website is solely at your own risk.

The views, information, or opinions expressed are solely those of the individuals involved and do not represent the official policy or position of any other agency, organization, employer, or company. Assumptions made in the analysis of blog posts and information provided through the website are not reflective of any entity other than the author(s) – and these views are always subject to change, revision, and rethinking at any time.

For additional information regarding your rights and the use of this website, please read our Privacy Policy and Terms and Conditions.